There is a Student Support Officer (SSO) aligned with each of the four faculties. The SSOs are here to assist fulltime undergraduate students in finding the answers to questions and identifying the appropriate supports to help them excel during their time in the University of Limerick.
See our FAQ Section below
You will be invited to have a 30 min friendly chat with your respective Student Support Officer. The meeting will be student centred, only discussing what you bring to the meeting. Then we will look at the options available to you and plan the next steps.
The Student Support Officers assist full time undergraduate students in their faculty.
Students who are unsure of who to contact should get in touch with the Student Support officer assigned to their faculty to get direction
The Student Support Officers support students with the following issues:
Struggling academically, Personal/Health Issues, Financial concerns, Course Uncertainty, Exit Forms, Internal Transfers, Family Issues/Homesickness, Bereavement. This list is not exhaustive, and students should still contact an SSO even if their issue is not mentioned here. There is never an issue too big or too small.
Yes, all interactions with students are held in confidence. The Student Support Officers will refer and liaise with other academic staff and support services upon request of the student.
There may be times when a Student Support Officer feels another support service may be better equipped to support the student, we will only refer students after receiving permission to do so from the student.
Student Support Officers recognise there may be times when parents/guardians may have concerns or questions, in relation to their son’s or daughter’s experience here in UL. The Student Support Officers wish to cultivate a relationship with all students based on trust and confidentiality. If you have concerns, we will ask first that you encourage your son/daughter to contact their SSO. If the student wishes for us to communicate directly with you, we require written permission to do so, all correspondence will be copied to the student for the purpose of transparency.
No, this is a free service provided by the Student Affairs Division of the University of Limerick